LEKKIPEDIA

Answers to commonly asked questions about the Lekkie systems & owning an ebike.

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Where to find your local Lekkie dealers and installers.

LEKSTERS

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SUPPORT

How to get support for your Lekkie.

LEKKIPEDIA

Your one-stop info shop. You can find anything here from:

  • FAQS
  • COMPATIBILITY
  • TROUBLESHOOTING

Top FAQs

What’s so great about electric bikes?

Electric bikes are being hailed as the greatest revolution in transport since the automobile. Their success is now seen as the main driver of electric transportation with electric bikes outselling electric cars 10 to 1. The consensus is, it just makes sense.

There are so many benefits to riding an electric bike as they conveniently bypass many of the painful parts of conventional transport.

– No driver’s license, registration or insurance required in most legislations around the world.

– Cost about 15 cents to charge, based on average consumer per KWh energy prices that’s about 0.5 cents per kilometre.

– Can be used on bike trails and to cut through parks.

-Lighter, cleaner and more reliable than gas powered vehicles which have more moving parts (by a multiple of 100)

Can keep it in your house, office, car or caravan.

Take advantage of not being sweaty when you arrive at work. No more waiting for end of trip facilities.

– Wear normal clothes on your bike, turn up to important meeting unaffected.
You can expect to save up to $3500 a year if you replace your regular car commute with an electric bike.

– Environmentally friendly, xero emissions while in use (and charging if you use renewable energy)

– Often the fastest way to get to work in cities like Auckland and Sydney, removing the congestion issues experienced in cars / public transport.
A great rehabilitation device if you have had any type of injury, particularly knee surgery or a hip replacement. In fact, Doctors are starting to recommend the bikes as the best way to get mobile after major surgery.

– Easy to use with public transportation like trains. No restrictions on the major rail networks in Australia and New Zealand.

– Helps you get in touch with your community and become more social, perhaps allowing some to continue to ride with a group when health would have otherwise stopped them.

The final huge benefit is electric bikes bring freedom. People of all fitness levels can ride an electric bike and journey to the places they want. For a lot of people, it is like winding back the clock 20 years. They find a new level of freedom and adventure.

Can a Lekkie system fit on a full suspension bike?

Full suspension bikes often have very little room in the frame for the battery and can not accept a standard rear rack. Using a Thule freeloader rack, (or Topeak Beamrack) can sometimes provide a solution.

Check out the gallery for conversions on full suspension bikes. Here is a list of full suspension bikes that we know can accept the Lekkie Frame mount battery.

– Giant Anthem 20″ or larger 2010-2012

– Avanti Ridgeline Large

– Kona Precept Large or Extra Large

Alternatively, contact us and we can help you with the measurements!

How do electric bikes work?

Electric bikes have a battery and quiet electric motor that helps push the bike along. You plug the battery into the wall to charge. To use the motor the system will start automatically when you start pedaling, or you can push a throttle and ride the bike like a motorcycle. This makes cycling very easy regardless of your physical capacity.

What is the best types of bike for a Lekkie System?

The best option is a modern disk brake, hard tail mountain bike. We encourage this type of bike as they have good brakes and strong frames so make safe platforms for the Lekkie systems.
Hydraulic e-brake systems are available to upgrade your bikes braking.
Your Lekkie approved bike shop can help you choose a new bike or advise you if your current bike is suitable.

What is the battery lifespan?

Battery life will vary depending on your riding style and charging practice. Typically, Lithium Ion (Li-Ion) batteries last around 600 charges where the capacity has decreased to 70%.
This can be extended by following a few rules.

Never leave the battery in a flat condition, always recharge after the battery is flattened.
Store your battery in a cool place.
Charge your battery every 2 months if it is not being used.
Avoid running your battery flat. Aim for 70% discharge.
Ride a a speed that draws lower watts from the battery. (avoid long high power situations)

There are improvements in cell quality and charging happening all the time, so when it is time to renew your battery there are sure to be larger capacity and longer lasting packs available.

How long does it take to charge the battery?

Most e-bike standard chargers charge at a rate of 2 amps. So, if you had a 10 amp hour battery that was flat, it would take 5 hours to charge.
Normal practice is to ride your bike during the day, and charge over night. This gives the battery time to charge and continue to trickle charge to “balance” the battery, ensuring all cells are completely full.

Can I install the system myself?

Lekkie recommends that you have an authorized Lekkie installer instal the system onto your bicycle. Lekkie installers have been trained, have all the right tools, spare parts and knowledge to install the system for best performance and safety.
A system installed by a qualified installer receives a 2 year warranty and local after sales support. Having your local Lekkie dealer install the system also supports your local bike shop and ensures the Lekkie brand extends beyond the hardware and is one of reliability, quality and service.

If you feel you have the knowledge to install the system your self, please talk to your local dealer.
Lekkie does not provide a warranty on self installations.

How fast do electric bikes go?

In New Zealand the legal power output for a road going electric bike is 300 watts. A 300 watt electric bike will go about 32-35km/h unassisted. Hence most NZ production electric bikes go about this fast. A 300 watt mid drive system like the Lekkie Summit can go faster as it is using the bike gears and human input to obtain higher speeds.
There are system available that can go much faster, but the bicycle must be registered to go on public roads.

Can I ride the bike with out using the electric?

Yes. The system can be ridden as a normal bike with out using the motor. You can ride even with the battery removed.
The motor has a freewheeling system meaning you are not turning the motor when it is not in use, the bike rides as normal.
The systems have a throttle so you can ride the bike like a normal bike then press the throttle when you need a boost to climb a hill or pass a young man wearing licra.

How far can I go on a single charge?

The range of electric bikes can vary, but most riders are able achieve around 40km per charge with a 36v 13ah battery. One of the main factors in determining how far you can travel on a single charge is how much assistance you provide. Obviously, the more pedaling you do, the less strain on the battery and the more range you’ll achieve. Keep in mind, ‘pedal-assist’ bikes have higher ratings and achieve more range than throttle-controlled bikes because the rider is required to pedal at all times.
Another factor that can have a big impact is terrain. If you live in a hilly area or have lots of steep inclines – expect less range from your e-bike. Larger riders or people carrying heavy loads can also expect reduced output.
Speed is another big factor. Above 30km/h wind resistance takes a large toll on range. You are likely to do twice the range at 25km/h than at 35km/h.
Battery capacity is measured in Watt Hours, as a rough guide 100 watt hours will give you 10km of riding. A 36v15ah battery gives you (36×15=) 540 Watt Hours, so you could expect around 54km of assisted range.

Does pedaling charge the battery?

Surprisingly, this is one of the most common questions. While it is possible with systems with regenerative breaking, it would be very hard to pedal to produce enough power to charge the battery. It is much more efficient and cost effective to plug your bike in and charge it than to use pedal power. 20c of electricity would be about $20 worth of food if you were to pedal! Pedaling reduces the load on the battery, so any pedaling you do will make you go further and faster!

Can I ride my electric bicycle in the rain?

Generally, yes. Though as a rule of thumb, if you’re not enjoying the rain, the bike may not be as well.
Light rain is fine, heavy pouring, driving rain can cause issues. Lekkie takes water issues seriously and continues to improve on the waterproof quality of our systems.
Currently all plugs are IP67 rated and electronic components are sealed or potted to avoid water issues.
We encourage you store your bike out of the rain where ever possible or invest in a light weight rain cover if your leaving it on the street.

Will I get fit or fat riding and electric bike?

Electric bikes are an ideal way to enter back into exercise and improve fitness. A common misconception is that electric bikes are for lazy people and that a rider wont get any exercise. The reality is that electric bike owners spend multiple times more time on their bikes than regular bike owners. E bike riders still pedal as much as they want and with the increased time on their bike, build  their fitness. And with riding an e-bike being so much fun you don’t even notice your exercising!

COMPATIBILITY

Click here to see if your bike is on our pre-approved compatibility list! If you don’t see it, get in touch with our support team and we will help you sort it!

Trouble Shooting

What do the error codes mean?

04 Throttle not returning 

Check for obstruction or damage to throttle movement. Replace throttle.

05 Throttle sensor problem 

Replace throttle.

06 Low voltage protection 

Flat battery or incorrect battery. Change battery. Check for battery connections for corrosion.

07 Over voltage protection 

Incorrect battery. Use correct battery.

08 Motor sensor problem 

Contact service center.

09 Motor wire problem 

Contact service center.

10 Controller overheat 

Stop riding. Allow motor to cool. Clean mud off motor.

11 Temperature sensor problem 

Contact service center.

21 Speed sensor problem 

Check speed sensor is close to magnet on wheel. LED on sensor should flash when magnet passes. If no flash, replace sensor.

30 Communication problem 

Check all plugs. Check cables for damage. Contact service center.

My bike won't go!

  1. Ensure the battery is charged by pressing the battery level indicator button on the side of the battery.
  2. Follow the cables on the bike and make sure no plugs have been pulled out.
  3. Make sure that brake levers are in there out position.
  4. Contact your Lekkie dealer.